Building a Smarter Planet. A Smarter Planet Blog.
December 2, 2009
12:37 pm

Is social media ROI > 0 ?

 
By Frédéric de Laminne
in Smart Collaboration, Smarter Communication, Smarter Customer Care

One question that comes back very often when talking about Social Media is the ROI.

Is there really any value for a company to use Social  Media ? Is it worth the money ?

A few weeks ago I showed a detailed example that tagging documents can work to improve search and save time.

Here is a short YouTube video showing some results achieved by companies trough the use of social software

 

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