Building a Smarter Planet. A Smarter Planet Blog.

 
December 2, 2009
12:37 pm
 
By Frédéric de Laminne
in Smart Collaboration, Smarter Communication, Smarter Customer Care


One question that comes back very often when talking about Social Media is the ROI.

Is there really any value for a company to use Social  Media ? Is it worth the money ?

A few weeks ago I showed a detailed example that tagging documents can work to improve search and save time.

Here is a short YouTube video showing some results achieved by companies trough the use of social software

 

July 8, 2009
6:23 pm
 
By Yves van Seters
in Smarter Communication, Smarter Customer Care, Smarter Organization


With IBM we always aim for customer satisfaction.  That’s why we welcome all comments or remarks on our products and services.   It helps us to improve, make your life easier and  the planet smarter.    So you’re comment not only contributes to a better IBM service, you’re also helping the planet.  It’s just the smarter thing to do

IBM’ers and customers worldwide are engaged in vivid discussions about our products and services, more specifically on Dynamic Infrastructure.  IBM has a long history of helping clients solve both tactical and strategic challenges. Our professionals can help clients of all sizes – around the globe – build and implement a dynamic infrastructure   Of course we have our traditional means of distributing news: a  journal, a forum, a website, webcasts, etc….But you can also tune in on Dynamic Infrastructure via Twitter (@dyninfra) or facebook: …

Hope to meet you there…